FAQ

The read-only demo is a public demo environment for viewing and exploring the UI. It is not meant for production use.

The sandbox is a temporary, isolated environment for trying things out. It is automatically deleted after a short time; we do not state a fixed duration here.

Only if needed—for example, when open questions remain or multiple stakeholders need alignment. Send a short note via the contact form.

The artifact quota covers the binary data of your artifacts. Metadata and operational data such as logs, metrics, and backups do not count towards it. The “Storage capacity” add-on adds 100 GB per unit for €20/month. You can add 1 to 10 units to Starter, Pro, or Team.

Starter includes 120 GB, Pro includes 240 GB, and Team includes 480 GB of artifact quota. Choose based on the quota and plan features you need; you can upgrade later.

Team is the highest regular self-serve plan you can buy directly. Enterprise is a contact option for individual procurement, compliance, or operating requirements. Storage capacity is a standard add-on for all self-serve plans.

Yes. With monthly billing you can cancel in writing effective at the end of the current billing month. With annual billing (10% discount), the subscription runs until the end of the prepaid period. Self-hosted is annual by default; term and renewal follow the offer/order form.

Prices are typically shown net; statutory VAT may apply depending on billing country and tax status. If you have a VAT ID, include it in your request so we can handle billing correctly.

We usually start via email: you send your questions or questionnaire, and we respond based on our documents and technical information. Common items include the subprocessor list, support/SLA (if agreed), and our security overview.

EU/GDPR is baseline for us: EU hosting/processing and solid contractual documents are the foundation. The main value is a SaaS artifact repository with clear workflows—while keeping security and compliance questions answerable and well-documented.

You can find the relevant documents under “Legal”, typically: Terms, subprocessor list, Acceptable Use Policy, support policy, and an SLA (if included in your plan/contract). We also provide Privacy Policy and Cookie Policy for the website.

Self-hosted is currently early access and not the default onboarding path. If you have strong reasons (e.g., special environment requirements), contact us via the contact form and we’ll confirm whether it fits your use case and what level of support is available.

All contract and legal documents are linked on the “Legal” page (Terms, AUP, subprocessor list, support/SLA, plus privacy/cookies). That keeps everything in one place without having to hunt through navigation.